Privacy Policy

Welcome to Luxe Cosmetiques. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://luxecosmetiques.com/ (the “Site”).

By accessing or using the Site, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our Site.

1. Who We Are

Luxe Cosmetiques is a brand dedicated to offering authentic, high-quality makeup and beauty products across India.
Website address: https://luxecosmetiques.com/
Email contact: customer@luxecosmetiques.com
Registered address: HOUSE NUMBER 195, SECTOR 10, HOUSING BOARD COLONY, FARIDABAD, HARYANA 121006, India. luxecosmetiques.com+1

2. Information We Collect

We collect information in a number of ways:

2.1 Information You Provide

  • When you place an order: your name, billing/shipping address, email address, phone number, payment information (handled by third-party payment gateway).

  • When you leave comments: name, email address, website (if you choose).

  • When you register an account (if applicable): username, password (securely stored), profile information.

2.2 Information Collected Automatically

  • Your IP address, browser type and version, device type, operating system, referring URLs, pages visited, time of visit, and click-stream data.

  • Cookies and similar tracking technologies (see section 3).

2.3 Comments and Media

  • When visitors leave comments on our Site we collect the data shown in the comments form, as well as the visitor’s IP address and browser user-agent string for spam detection.

  • If you upload images (for example in a comment or product review), you should avoid uploading images with embedded location (EXIF) data. Visitors can download and extract that data.

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Site:

  • If you leave a comment, you may opt-in to saving your name, email and website in cookies. These are for your convenience so you don’t have to fill them again. These cookies last for one year.

  • If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. The cookie contains no personal data and is discarded when you close your browser.

  • When you log in, we set up cookies to save your login information and screen display choices: login cookies last two days, screen-options cookies last one year. If you select “Remember Me”, the login persists for two weeks. Logging out removes the login cookies.

  • If you edit or publish an article (if applicable), we set an additional cookie that stores the post ID in your browser. It expires after one day.

  • Embedded content (videos, images, articles, social media posts) from other websites may set their own cookies or tracking technologies when you interact with them.

4. Use of Your Information

We use the information collected for various purposes including:

  • To process and fulfil your orders, including sending invoices, confirmations, shipping updates.

  • To manage your account, authenticate you, provide customer support.

  • To improve our website, understand how you use our Site, make personalised recommendations.

  • To detect and prevent fraud, spam or other security risks.

  • To send you marketing and promotional communications (only if you’ve opted in) such as new arrivals, offers, newsletters.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. But we may share your information with:

  • Service providers (hosting, payment processors, analytics, email communication) – these providers are contractually obligated to protect your information.

  • Spam detection and security services: when you leave comments, your IP address and comment data may be checked through automated spam-detection services.

  • If legally required: in response to a subpoena, court order, or government request; to protect our rights, property or safety.

If you request a password reset, your IP address will be included in the reset email.

6. Data Retention

  • Comments and their metadata are retained indefinitely so that we can recognise and approve future comments automatically rather than hold them in a moderation queue.

  • For users who register on our site (if any): we store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  • We will retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes and enforce our policies.

7. Your Rights

If you have an account or have left comments, you have the following rights:

  • Request a copy of the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data (unless required to be retained for legal, security or administrative reasons).

  • Withdraw your consent at any time (if the processing was based on consent).

  • Object to or restrict certain processing of your data.

To exercise these rights, please contact us at: customer@luxecosmetiques.com.

8. Security

We take reasonable measures to protect your personal information, including encryption during transmission (SSL/TLS), secure access to our servers, and restricting access to your data to authorised personnel only.
However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data; you transmit it at your own risk.

9. Third-Party Services & Embedded Content

Our Site may use third-party services (e.g., Google Analytics, AdSense, payment gateways, social media plugins). These third parties may collect or receive your data as part of their service to us. We recommend reviewing their privacy policies for more details.
Embedded content from other websites behaves as if you visited that other site; that site may collect data about you, use cookies, embed additional tracking, and monitor your interaction.

10. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If you learn that a child under 13 has provided us with personal data, please contact us and we will take steps to delete such information.

11. International Transfers

If you are accessing the Site from outside India, your information may be transferred to, stored and processed in India and/or other countries where we operate. By using the Site, you consent to such transfer, storage or processing.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to check this page periodically to stay informed of any changes. Your continued use of the Site after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights as described above, you may contact us at:
🏠 Address: HOUSE NUMBER 195, SECTOR 10, HOUSING BOARD COLONY, FARIDABAD, HARYANA 121006, India.

Thank you for trusting Luxe Cosmetiques with your personal information.